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 Process Outsourcing

Inceptive Solutions Global Services in partnership with iGATE will allow you to achieve best-in-class industry specific process optimisation and innovations, and significant savings beyond labour arbitrage, enabled by a global services delivery model without changing the process or the underlying applications.

Through a combination of intelligent process management, proprietary outsourcing management technology with options of dedicated, shared service or transaction-based model we ensure a high ROI for your business, while improving services quality, driving performance, reducing costs and helping you solve critical and non critical business challenges to give you a clear advantage over your competitors.

Industry Focused Services offered include:

  • Banking
  • Insurance
  • Financial Services

Banking

  • Consumer credit underwriting and processing
  • Commercial credit and cash management processing
  • Credit /debit card related services
  • Mortgage loan origination and servicing
  • CRM analytics

Insurance

  • Claims processing and underwriting
  • New policy issuance
  • Policy administration
  • Telebroking

Financial Services

  • Securities trading back-office processing

Service Across Verticals

We focus on business services in the areas of

  • Benefits & payroll processing
  • Tax preparation
  • Invoicing
  • Reconciliation
  • Accounts payable, receivables, general ledger and related accounting services
  • CRM analytics/Business Intelligence and Enterprise Data Management
  • Post-merger integration
  • Data cleansing

Our Model

Model

A state of the art Outsourcing Relationship Management tool, iSight, enables clients to have near real-time visibility into the outsourced process. For shared services, we reengineer the outsourced process without touching the client process through "magic mirroring" and this allows us to deliver an output in the most efficient manner without worrying about what the clients processes are. We aim to be the lowest cost transaction processor in financial services, F&A and human resources outsourcing.

Contact us: We recognise that one size does not fit all. Therefore, a Client Services Manager would be pleased to meet with you to listen and discuss the business challenges facing your organisation.

Give us the opportunity to become a trusted partner to your business – contact IS Global now.

 
Contact Centre Services

Leverage our extensive domain expertise in Finance Services and Consumer Industries to improve service quality, drive performance, reduce costs and solve critical and non critical business challenges to give you a clear competitive advantage.

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Business Consulting
Working in partnership with our clients to deliver sustained improvements in business performance, driving shareholder value and to create competitive advantage.
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Boardroom Imperatives



Ten Questions Boards should ask about Strategic Sourcing

The Concours Group
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